1. Confirmed Reservation
This type of reservation is also known as guarantee reservation. It assumes the guest that the hotel will hold the room reservation until the specific time of the day the guest arrives in the hotel. The guest inform agree to pay the confirmation charge even if he/she doesn't use the room unless the guest cancel the reservation according to the hotel's cancellation procedure. It provides the protection for the hotel's revenue even in case of no- show guest.Reservation may be confirmed by one of the following;
a. Advance payment
A pre payment guarantied reservation which requires full payment before the arrives of the guest in the hotel.
b. Advance Deposit
This system requires the guest to pay a specific amount of money in advance d as a deposit before he/she arrives in the hotel
c. Credit card.
In this case the hotel takes all he information regarding the credit card from the guest which takes the reservation and past the charge to the guest credit card account.
d. Travel Agency
In this system the travel agency grantees the reservation of the guest. Under this method, the hotel generally present the bill to the travel agency for the payment.
2. Non-confirmed Reservation
This type of reservation is also known as non-guarantee reservation. In this reservation the guest simply agrees that they will arrive in the hotel in specific date. The hotel agrees to hold the non-gurantred reservation until a stated cancellation time. If the guest does not confirmed during the specific period of time, then the room are released on the list in the available rooms for the free sale.
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