Thursday, July 14, 2011

Source of reservation

The source of reservation may be any companies,agencies, or the individual guest from where the reservation request comes to the hotel.The source of reservation may different due to the various factors like standard of hotel,types of hotel,or the type of customer. Some common sources of reservation are;

1.Direct reservation
These are the reservation which the guest directly makes in the hotel without going through any other organization. These request may comes in the hotel in number of way's like letter, telephone,fax,E-mail etc.

2.Reservation Network System
Many hotel's guest make their room reservation through the center reservation system. It is one of the latest system used by the large hotel or marketing groups provide the guest with the facilities of using reservation in the hotel of same chain or standard location in the different places.

3. Companies and Agencies
    A guest may make the reservation request through other agencies or organization. The agent will normally make a pre-payment from the guest, sent a confirmation to the hotel and issue a voucher on it's behave. These agencies will normally received a certain amount of commission for their service and recommendation. Such type of agencies may be travel agencies,treakking agencies, tool operator, airline embassies, NGO's, INGO's business house. 

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